I was pleased with the prompt, friendly straightforward service.
This is a terrific company! I live in New Jersey and try to avoid used car lots there. Many of them We just bought a 2015 Subaru. The car had an issue that was discovered after the purchase and Matt and his mechanic Rob went above and beyond to resolve the issue in a timely manner. and my son couldn’t be happier with his “new” used car. After fixing the issue, I have a better car than what I expected.
Matt is the most honest car sales/dealer/owner I’ve ever dealt with.
Never met them or knew them before finding the car they had online in December.
I will definitely go back to them when I have the need.
My daughter got a car there . The people were very nice. No pressure and they didn't hang over you. They left us alone while we looked the car over and then came with us for the ride. Answered all questions . Really great people.
I recently purchased a used car from East Penn Auto and had an excellent experience. The staff was friendly, and the sales process was transparent, and they offered optional warranties up to two years on most of their vehicles. Jacqui was very knowledgeable about the cars I was inquiring about and happily addressed all of my possible concerns without making it feel like I was just a sale to push. There was a sudden issue with the car, but keep in mind the car I purchased is nearly 20 years old. That minor inconvenience was immediately rectified, displaying their commitment to customer satisfaction. I would happily recommend East Penn Auto Sales to anyone looking for a used car.
Service department is great, Rob offered honest diagnostics, fair Quote and Quality work.
Had a small issue with a car I bought. Called them - told to bring it in. They fixed it - on my way. When a Used Car Dealership treats you that way, you go back. I will.